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How jya99 Handles Your Personal Information

This page sets out what data we collect when you use your jya99 account, how we use it, and what rights you have over it. Access and use of this platform depends on your local law and eligible regions.

Account Data ProtectionbKash & Nagad Payment PrivacyYour Right to Access & DeleteBangladesh-Focused Support
jya99 How jya99 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about this policy, want to request access to your data, or need to report a concern, our support team is available through the channels below. Response times depend on query volume, but we aim to acknowledge data requests promptly.

Live Chat Open the chat window from your account dashboard to reach our support team directly about any privacy or data query.
Email Support Send your data access or deletion request to our support email address, found in your account settings under Help.
Account Help Centre Visit the Help section inside your jya99 account for step-by-step guidance on managing your data and privacy settings.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every part of your account to keep your data safe and give you clear control over it.

Encryption in Transit

All data exchanged between your device and our platform — including bKash and Nagad payment steps — is encrypted using SSL so it cannot be read in transit.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

We keep your account data while your account is open and for a defined period after closure. You can request a copy or deletion of your data by contacting support.

Access and Correction

You have the right to view the personal data we hold on your account and to ask us to correct anything that is inaccurate. Submit a request through live chat or email support.

Privacy Policy — Frequently Asked Questions

Answers to the questions we hear most often about how your data is handled on jya99.

We collect the details you provide at registration — name, contact information, and payment method — plus device and session data generated when you use the platform.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket as needed to complete transactions, and with service providers bound by confidentiality obligations.

Contact our support team via live chat or the email address in your account Help section. We will respond to verified data access requests in line with applicable regulations.

Yes. You can request deletion of your personal data by contacting support. Some records may be retained for a period after closure where required by law or regulation.

Payment details for bKash, Nagad, and Rocket transactions are not stored in full on our servers. All payment data is transmitted over SSL-encrypted connections.

Your use of the platform and the data we process is subject to your local law and the eligibility rules of your region. We recommend reviewing local regulations before using the service.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.